Return Policy

Return FAQ’s

What is your return policy?

We hope you love what you ordered, but in case you don’t, you can return your purchase for any reason.

How long do I have to make a return?

All items must be returned according to the instructions below within 90 days.

What are my refund options?

Purchases that are returned according to this policy will receive:

  • A full refund
  • A replacement product

When will I receive my refund?

Returns will be processed within 1-2 weeks of the date we receive your returned item.

Return Shipping Instructions

We’re happy to offer pre-paid return labels for quick, convenient return service.

Return Instructions

Return Policy:
If there are any problems with your movies, please contact us at sales@gravityvideowarehouse.com.

90 day zero questions asked money back guarantee. You can absolutely return any movie, any time within 90 days of your payment date, and get a full refund. All you have to do is shoot us an email, we send you a pre-paid label, and you mail it back.

That’s right, zero questions asked.

Order the wrong movie? Zero questions.

Does not play perfectly? Zero questions.

Stepped on it and broke it? Ok, how many times do we have to say it? ZERO questions!

We guarantee all previously viewed movies without question for 90 days, and will exchange it for another copy of the movie or refund your money. A refund will consist of your full payment, including the original shipping paid for your movie. To receive a refund, contact us at sales@gravityvideowarehouse.com and we will send you a pre-paid label to return your movie.

If you have any questions before or after ordering, please contact us.